Refund policy

All Sales Final

Because our headbands and scrunchies are worn on the head and in the hair, we don't accept returns or exchanges for hygiene reasons. All sales are final, including gifts.

Damaged, defective, or incorrect items: If your order arrives damaged or defective, or you received the wrong item, we'll make it right. Email aknotthatbinds@gmail.com within 7 days of delivery with your order number and a photo. We'll offer a replacement or, if we can't replace the item, a refund.

Before you order: Please double-check your print and shipping address. If you need to change something, email us as soon as possible, and we'll do our best to help if your order hasn't shipped yet.